Terms of service

Terms of Service

Overview

This website is operated by ETT.studio Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to ETT.studio.

By accessing this website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), along with any policies referenced herein.

If you do not agree to these Terms, you should not use this website or our services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to offer our products.

1. Use of Our Store

By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for a minor dependent to use this site.

You may not use our products or services for any unlawful purpose, nor violate any applicable laws.

We reserve the right to terminate access to our services for any breach of these Terms.

2. General Conditions

We reserve the right to refuse service to anyone, at any time.

Content (excluding payment information) may be transferred across networks. Payment information is always encrypted during transmission.

You may not reproduce, duplicate, copy, sell, or exploit any part of the website, product, or service without our written permission.

3. Accuracy of Information

We aim to ensure that all information on this site is accurate and up to date. However, we do not guarantee that all content is complete or current at all times.

The information provided is for general guidance and should not be relied upon as the sole basis for decision-making.

4. Products & Availability

All products are handcrafted and may be available in limited quantities.

We reserve the right to:

  • Limit quantities purchased

  • Refuse or cancel orders

  • Discontinue any product at any time

Product descriptions and images are presented as accurately as possible, though colour and appearance may vary depending on screen settings.

Returns and exchanges are governed by our Returns & Refunds Policy.

5. Pricing & Modifications

All prices are listed in GBP and are subject to change without notice.

We reserve the right to modify or discontinue any product or service at any time.

6. Orders & Billing

We reserve the right to refuse or cancel any order.

If this occurs, we will attempt to notify you using the contact details provided at checkout.

You agree to provide accurate and complete billing and contact information to ensure proper processing of your order.

7. Delivery

All orders are shipped via DHL Express and are fully insured and trackable.

Delivery times are estimates and may vary depending on location and customs processing.

Full details are outlined in our Shipping & Delivery Policy.

8. Third-Party Services

We may provide access to third-party tools or links. These are provided for convenience and are used at your own risk.

We are not responsible for the content, policies, or practices of third-party services.

9. User Submissions

Any feedback, suggestions, or content submitted to us may be used without restriction.

You agree that your submissions do not violate any third-party rights or applicable laws.

10. Personal Information

Your personal data is handled in accordance with our Privacy Policy.

11. Errors & Corrections

We reserve the right to correct any errors, inaccuracies, or omissions on the website, including after an order has been placed.

12. Prohibited Use

You may not use this website for any unlawful, abusive, or harmful purpose, including:

  • Fraud or misrepresentation

  • Harassment or abuse

  • Infringement of intellectual property

We reserve the right to terminate access for any misuse.

13. Limitation of Liability

To the fullest extent permitted by law, ETT.studio shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or our products.

14. Indemnification

You agree to indemnify and hold harmless ETT.studio, its directors, employees, and affiliates from any claims arising from your breach of these Terms or violation of any law or third-party rights.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

16. Termination

We reserve the right to terminate or suspend access to our services at any time, without notice, if these Terms are breached.

17. Governing Law

These Terms are governed by the laws of the United Kingdom.

18. Updates

We may update these Terms from time to time. The latest version will always be available on this page.

Continued use of the site constitutes acceptance of any updates.

19. Contact

ETT.studio Ltd
Summerhall, Edinburgh EH9 1PL
hello@ettstudio.co.uk
+44 7541 002305
Company No. SC814699